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Everything You Need to know before shopping with My Urban Decor
What is My Urban Decor?
My Urban Decor is a premier furniture manufacturing company in India, offering a wide range of high-quality furniture solutions for both residential and commercial spaces.
Where is your factory located?
Our manufacturing facility is located in Sector-63A, Noida, Gautam Buddha Nagar, UP, 201307
How long have you been in business?
We have been in the furniture business for over 14 years.
Are your products eco-friendly?
We are committed to sustainable practices. We use eco-friendly materials and processes to minimize our environmental impact.
What kind of wood do you use?
We primarily use high-quality, sustainably sourced hardwoods like teak, mahogany, and oak. We also offer options in engineered wood for modern, durable furniture.
Can I customize the furniture to my specific needs?
Absolutely! We offer extensive customization options, including size, color, finish, and upholstery. Our design team can work with you to create a piece that perfectly fits your style and space.
What are the different types of finishes available?
We offer a variety of finishes, including polished, lacquered, and painted. Our experts can help you choose the right finish to complement your interior decor.
How do I place an order?
You can place an order directly on our website or visit one of our showrooms. Our sales team will guide you through the process.
What is your delivery policy?
Our delivery timeframes vary depending on the product and your location. We offer standard and expedited delivery options. You can track your order online. For more details visit – https://myurbandecor.com/delivery-and-shipping/
Do you offer installation services?
Yes, we offer professional installation services to ensure your furniture is assembled correctly. Please inquire about availability and charges in your area.
What is your warranty policy?
We offer a warranty on all our products against manufacturing defects only.
Plz refer https://myurbandecor.com/warranty/ for more details.
How do I claim a warranty?
To claim a warranty, please contact our customer support team with your purchase order number and a detailed description of the issue. Plz refer https://myurbandecor.com/warranty/ for more details.
If you have any further questions, please feel free to contact our customer support team.